VOLUNTEERS

BECOME PART OF THE TEAM

Do you want to be part of the Bitpanda Hamburg Open 2026? Would you like to get an insight behind the scenes of a ATP-500 Tournament and contribute to the success of the event with your commitment?

Become part of our volunteer team!

Work areas

As a spectator service volunteer, you play a starring role in ensuring our guests have an extraordinary experience. Your mission? To welcome, guide, and assist visitors on-site and create a warm and inviting atmosphere. Your enthusiasm and positive vibes will be key to making every spectator's day exceptional.

Help create content for our social media channels, website and other platforms Participate in promotional activities.

Assist with the construction and dismantling of temporary buildings and facilities and help with warehouse and delivery logistics, incoming and outgoing goods as well as loading and unloading.

Teamwork makes this dream work! In this area, you play a decisive role and help us to ensure that the tournament runs smoothly. Ensure all the tennis courts are match ready for the pros.

Controlling seating on Grandstand where the best tennis is played. The perfect job if you like to watch tennis while you work. Must be able to handle crowds and have a friendly personality.

The Court Cover Team is responsible for pulling a cover over the courts and covering the players' benches etc. during rain breaks.

In this area, our dedicated team of volunteers plays a crucial role in ensuring an exceptional experience for our esteemed VIP guests attending the sport event. This high-profile area demands meticulous attention to detail and a commitment to providing top-notch hospitality. This area requires individuals with strong communication skills, attention to VIP needs, and a ability to handle high-pressure situations with grace and professionalism. Your contribution as a VIP Service Volunteer will be instrumental in creating a positive and memorable event for our VIP guests.

You would assist our media staff with many press center operations and maintaining a professional work environment for our many local and international media members.

Besides excellent and thrilling Tennis, the event will provide a diverse and participation orientated program involving various culture and non-sport events. Federations and commercial and non-profit partners will present themselves and offer active stations for all visitors to try out at the venue. Join our team and help us create unforgettable activities for athletes and visitors beyond the field of play.

In the laundry room at Rothenbaum Stadium, you are crucial to ensuring that players and team members are always equipped with fresh and clean clothes.

The task of the promotion campaign at the Bitpanda Hamburg Open 2024 is of crucial importance in order to create a lively and varied supporting program that goes beyond the exciting tennis action and appeals to a broad audience.

As a volunteer in ticketing, you will support us at the box office and sell tickets using the eventim.tixx software. You will answer visitors' questions and ensure that everything runs smoothly. Friendly customer service and a careful way of working are crucial.

FAQ

Yes, definitely! It is important to us that everyone can take part in the volunteer program. You can write to us at volunteers@hamburgopenatp500.com to find out how we can best support you.

Don't worry, there is a suitable task for everyone. We look forward to your support, whether you are new or a volunteer pro.

All volunteers are responsible for organizing and paying for any accommodation they may need before or during the tournament.

You can apply for the Bitpanda Hamburg Open ATP500 until May 1, 2026

No, after receiving your application, we will contact you to inform your availability and inform you about the next steps.

Yes, you may apply as a group. Each individual should complete the application form, and when we contact you, please let us know that you wish to proceed as a group.

We are happy to support you during the application process. Please contact us at volunteers@hamburgopenatp500.com and add a screenshot of the problem.

The dates indicated in your application form are not yet binding. If your availability changes and you are no longer able to participate as a volunteer, please inform us as soon as possible by email at volunteers@hamburgopenatp500.com.

If your plans have changed and you can no longer participate as a volunteer, please contact us as soon as possible by email at volunteers@hamburgopenatp500.com.

Once you have been selected as a volunteer, we will provide you with an exemption application to submit to your employer. We recommend that you talk to your employer early on. Please note that the right to special leave is regulated differently in each federal state.

You must be available for at least 5 days (equivalent to 5 shifts) during the event period. Of course, you can also support us in the preparation and follow-up phase. Every support is welcome.

A shift lasts an average of 6 to 8 hours, with a break included. The length can vary depending on your area of application or task.

In order to prepare you for the Bitpanda Hamburg Open ATP 500, we will offer a mandatory training course. Before the event, each of you must complete the following training: Role-specific training – information about the specific tasks you will perform in your area and a tour of the Rothenbaum Stadium site.

Yes, you should be present for the role-specific training, which takes place a few days before the Bitpanda Hamburg Open ATP500.

You will receive the clothing during role-specific training, a few days before the Bitpanda Hamburg Open ATP500.

Yes, we will ensure barrier-free access for the on-site training. If you need additional support, please contact us at volunteers@hamburgopenatp500.com and we will find a solution together.

The training is scheduled for a maximum of 120 minutes.